iGATE walk-in for Senior Associate - Voice Process
Company :iGATE
Website :www.igate.com
Job Role :Senior Associate - Voice Process
Eligibility :Any Graduate
Experience :3 - 4 Years
Job Location :Noida
Walk-In Date :03 Aug - 07 Aug 2015
Walk-In Time :02:00 PM - 06:00 PM
Company Profile:
iGATE is a ~$1 billion organization, providing full-spectrum consulting, technology and business process outsourcing services differentiated by a Business Outcomes-based business model. Driven by the philosophy of 'Accountable for Clients" Business' powered by iTOPS (Integrated Technology and Operations) platforms, iGATE provides effective solutions to over 184 Fortune 1000 clients globally across verticals including Insurance and Healthcare, Life Sciences, Banking and Financial Services, Manufacturing, Retail, Logistics and Distribution, Communications, Energy and Utilities, Media, Entertainment, Leisure, Travel, and Public Sector and Independent Software Vendors.
Should have minimum 2 years of experience in BPO, specifically in an International Voice or Blended process.
Customer Focus, Assertiveness, Understanding of Insurance, Query Management/ Resolution Skills.
Inbound - Query/escalation handling / resolutionHandling of Email Queries and Voicemails.Skills:
Excellent Communication (Verbal & Written) Skills.
Customer Focus, AssertivenessMust be a GraduateShould be ready for flexi working.Documents to Carry:
Resume, Government recognized Photo Id proof, Last 3 months pay slip, Salary annexure, Appointment letter, Relieving letter (if applicable).Venue Details:
IGATE Global Solutions Limited.,
II Floor, 139-140 Noida Special Economic Zone (NSEZ),
Block-B, Sector-82, Noida-UP-201305.
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