Wipro Limited (Western India Products Limited) is an Indian multinational IT Consulting and System Integration services company headquartered in Bangalore, India. As of March 2015, the company has 158,200 employees servicing over 900 of the Fortune 1000 corporations with a presence in 67 countries. On 31 March 2015, its market capitalization was approximately $ 35 Billion, making it one of India’s largest publicly traded companies and seventh largest IT Services firm in the World.
To focus on core IT Business, it demerged its non-IT businesses into a separate company named Wipro Enterprises Limited with effect from 31 March 2013.The demerged companies are consumer care, lighting, healthcare and infrastructure engineering which contributed approximately 10% of the revenues of Wipro Limited in previous financial year.
Company Name : Wipro
Designation : Customer Support Associate
Qualification: Any Graduate
Experience: 0 – 4 Years
Location: Kolkata
Salary : Rs 1,40,000 – 2,75,000 P.A
Job Description :
Job Description (Hardware & Customer/Tech Support Voice Process):
International Voice Hardware Support & Customer/Tech Service Process
Troubleshooting & Remote Support to International Clients over the phone
Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
Inbound premium opening (No Outbound Scam or Sales)
Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
Should be flexible to work in Night Shifts, as per business requirement
International Voice Hardware Support & Customer/Tech Service Process
Troubleshooting & Remote Support to International Clients over the phone
Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
Inbound premium opening (No Outbound Scam or Sales)
Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
Should be flexible to work in Night Shifts, as per business requirement
Employee Facilities Provided:
24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.
Round the clock transport facility provided (as per company policy)
SEED Program Opportunity to continue further studies while being a part of Wipro
Eligible to apply for Vertical Movement(IJP) after completion of 18months in Wipro
Eligible to apply for in Wipro Technologies after completion of 24 months in Wipro BPS
Performance linked incentives, attendance incentives etc.
Best Training provided- New Hires to Development Training
24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.
Round the clock transport facility provided (as per company policy)
SEED Program Opportunity to continue further studies while being a part of Wipro
Eligible to apply for Vertical Movement(IJP) after completion of 18months in Wipro
Eligible to apply for in Wipro Technologies after completion of 24 months in Wipro BPS
Performance linked incentives, attendance incentives etc.
Best Training provided- New Hires to Development Training
Documents Required:
Updated, Printed Resume
1 Passport Size Color Photograph
Photo ID & Address Proof in Original, Along with 1 Photocopy each
Educational Qualification & Work Experience Documents (If Any) In Original
Print-Out of this Email
Updated, Printed Resume
1 Passport Size Color Photograph
Photo ID & Address Proof in Original, Along with 1 Photocopy each
Educational Qualification & Work Experience Documents (If Any) In Original
Print-Out of this Email
Desired Candidate Profile:
Fresher & Experienced candidates (18-45 years of age)
Undergraduates & Graduates, both are eligible
BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
Candidates pursuing any regular course or any of the above course are NOT eligible
Candidates pursuing or completed Distance MBA/PGDM are eligible
Ready to work in Night Shifts
Fresher & Experienced candidates (18-45 years of age)
Undergraduates & Graduates, both are eligible
BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
Candidates pursuing any regular course or any of the above course are NOT eligible
Candidates pursuing or completed Distance MBA/PGDM are eligible
Ready to work in Night Shifts
For further Queries Call Pallabi @ 8336969883/(033)4461-4310
Apply Mode: Walk-In
Walk In Date :10th to 15th Aug 2015
Walk In Time: 10:00 AM to 4:00 PM
Walk In Venue:
Wipro, Gate No-2,
Wipro, Gate No-2,
Plot No. 8, Block DM,
Sector V, Salt Lake City,
Near Karunamoyee